I would highly recommend them. They have solved problems that other mechanics could not and they are just a joy to work with. I would highly recommend them. If you need a good mechanic who you could trust and knows what they're doing to your car, go there.
They're dependable, reliable, have fabulous customer service, and they get the work done in a timely fashion. Very accommodating. Overall a good experience.
I would highly recommend them.
At Dale's, you get top quality repairs with a small shop feel. Dale and his mechanics come out to talk to you personally. The staff is very knowledgeable. They offer to give you a ride if you need one. It is a service that my generation (I'm 60) really appreciates. He is also very upfront about the repair.
I have been taking vehicles there for seven years. I've had at least for or five different vehicles that they had knowledge about. A lot of times I needed another vehicle and it would take over night and they gave me a loaner vehicle. I recommended friends and co workers to them. I choose to go over there and pay service tax because they provide excellent service.
Everyone that works there is great to work with and they explain in detail what repairs are needed and they do an overall excellent job.
Google review 4/26/2013had lower intake done, work was ok, but had to little anti freeze and radiator cracked this winter at 39 below. wanted to get crank sensor and radiator and steering bowl fixed. $875 to fix the steering bowl alone. it needed another entire steering column. but was told no part available. however 30 seconds online and guess what? part was available for 58.00 but b&d auto found me one better, a entire used steering column and will replace for $350 parts and labor completed job. also dales quoted me $400 plus for radiator, b&d completed job out the door $325. dales 200 plus for crank sensor, b&d auto 150 out the door completed job b&d saved me $625 dollars that dales was attempting to GET ME for. I will spend the $625 I saved on new struts and brakes.and I will get b&d Walcott iowa to do the work. just because I am senior and in wheelchair does not mean I am a fool. Frack dales auto service they lie and rip off cripples.
Christopher, let me begin by saying that neither your age nor your disability played any part in how we assessed your car's problems. We've been family owned for nearly 40 years, and our reputation in the community is built on decades of honesty and integrity. When I told you we didn't have a part available, that meant we didn't have it in the shop and it wasn't available from our source. If you can find the right part online, we'd be happy to do the work for you. As for our pricing, we charge according to quality. You can take your car anywhere you like, but when you come to my shop you can rest assured you're getting the best service in Davenport. I hope everything works out with your car, Christopher, but if you continue to have problems please don't hesitate to reach out. We're here to help. Best wishes, Tim, Owner
Friendly service. Reliable and trustworthy.
Google review 4/11/2013Tim and his team are top notch! I only trust Dale's to work on my vehicles. Tim gives great advise on how to manage your vehicle maintenance. No pushy sales tactics. Just honest advise. They also will help with your transportation needs while your vehicle is in the shop!
Hey Tim, thank you for the wonderful recommendation. I'm glad you've noticed the difference in our approach; we think of ourselves as experts here to give you the best advice about your vehicle. We're not interesting in maximizing your sale, just maximizing the life of your ride. Come back and see us if you have any questions or concerns! Best wishes, Tim, Owner
I just feel like they are an outstanding shop. They stand behind their work and are very good at what they do.
