I have been going to Dale's for 10 years and have never been disappointed! The staff there can't be beat. I urge anyone looking for a great auto service center to try Dale's. I know you won't ever go anywhere else!
Google review 12/16/2016They make you feel right at home. This is a business that practices The Golden Rule. Treat others the way you want to be treated. I believe they treat every customer as if they were that customer. These values don't go unnoticed and are really appreciated. I will never take my car anywhere else. Well done!
Google review 12/15/2016Great Shop, excellent to work with, honest with fair prices and free loaner cars!
Google review 12/13/2016We took our car in to get an alignment. They refused to do it without new struts. They said it would be $1500. Funny thing is we got new struts 20,000 miles ago. Charged us $50 for their opinion and refusal to do the job. Took it to another mechanic for a second opinion and as we suspected, our struts are still in great condition. Talked to two other separate people who had similar situations with them. This is not an honest shop.
Shayleen, I appreciate your feedback about your experience. I'm sorry we did not meet your expectations. We take our honesty and integrity very seriously here and I am in the process of investigating into your inspection and testing to figure out what may have gone wrong. I would like an opportunity to talk to you about your struts and alignment. I left a voice mail for you. If you could call me back at your earliest convenience I would appreciate it. 563 388 9363 - Tim Shaffer
Google review 12/13/2016 Google review 12/10/2016The friendly service is most attractive part of Dale's. It is hard to beat friendliness. I can find lower prices but I always feel better when I leave Dale's. They do a great job of inspection also included in an oil change.
Facebook review 11/20/2016Dales took the time out of their very busy schedule to help us get two of our service trucks back on the road. It would have been easy for them to tell us they were too busy, but they didn't!!!! This company will go above and beyond for you!!! 5 stars
Google review 11/17/2016Thank you Richell, it was great to see you and your vehicle. We look forward to seeing you again.
Google review 10/14/2016Dale's was able to help me get my SAU daughter's disabled car towed & repaired in a five hour time frame. They also helped with finanacing this unexpected expense. The staff was friendly, kept me informed & their rates were comparable with pricing scales I found on the internet. Dale's informed me of other repairs that should be done but didn't push me into fixing them. (Since these issues have popped up in the past I didn't feel like I was being milked with false claims). To top it all off; Dale's phoned a week later to make the car was performing well. I'm thrilled to know that I have a trustworthy repair service I can contact next time my daughter's car glitches while she is away from home.
