Reviews

Rachel Christian
Website review 12/12/2018

They are always so amazing at getting us in as soon as possible and are very accommodating to our busy schedule. They’ve helped us out so much with all of our cars and past ones and helped us find a new one that was in good condition so we wouldn’t have to worry about having to pays tons of money to fix issues that were there when we bought it. Also they were able to get me in the same day I called to change my headlight that was out which is so amazing! And if you have to leave your car there for they day they always try their best in making sure they will have a car available that day. This is the only place I’ll take my car! I trust them emensly! I highly recommend taking your car here

julie hast
Google review 12/1/2018

Great staff, fast service, fair rates!

Reply from Business

Thank you for the great review Julie. I hope you noticed the difference in tires we installed on the Venza. -Chad Jacks & the staff at Dale's Service Center.

Bill Coulter
Google review 12/1/2018

Just had our car in for general maintenance and 30K mile Service. This was the second time I have done business with Dales. Very satisfied.

Reply from Business

Thank you Bill. I’m happy your satisfied with the service and work. Maintenance is what keeps your vehicle out of the shop for major repairs. Beautiful Porsche Bill -Chad Jacks & the staff at Dale’s.

Allo Walters
Google review 12/1/2018

Reply from Business

Thank you for the review Allo. -Chad Jacks

Sarah Urtnowski
Google review 11/29/2018

Friendly and professional service! I've been bringing all my cars here for several years, they do great work!

Reply from Business

Thank you Sarah. Your Huyndai needs anything don't hesitate to call. -Chad Jacks

David White
Google review 11/14/2018

Called for an oil change. They took me right in. Treated as if I had been a customer for years. Will definitely be going back!

Reply from Business

Thanks for the great review David! We appreciate you giving us the opportunity to work on your car!

Dillon Gohn
Google review 11/13/2018

I was traveling through Davenport on my way to Omaha for business when my new car began experienceing issues. The VW dealer in town didn’t have time to even look at my car which is still under warranty. Desperate, I called Dales Service Center. Chad was understanding of my situation and said he would take a look at it for me and assess the situation. Tim and Chad determined it was a technical defect that VW had a bulletin on. They assured me it would be safe to drive to Omaha but to drop it at Baxter VW once I got there. In need of an expedited repair process, Tim and Chad went above and beyond by calling Baxter VW to get the ball rolling for me so I could drop it off once in town. Theyre great guys who helped out an unfortunate travler rather than seeing it as an opportunity to take advantage of one.

Reply from Business

Dillon, thanks for the awesome review. I hope the Dealer in Omaha will be able to get your VW back on the road soon! Happy Trails!

Christina Sonnier
Google review 11/7/2018

Reply from Business

Well thank you Christina, I was glad we could get that screw out of your Focus tire and back on the road ASAP! Cheers. -Chad Jacks

jheld01
Google review 11/5/2018

Took the car in for an oil change and was offered a loaner vehicle. While in service they found a screw in the tire and repaired the tire without having to replace it. Very pleased with customer service and quality!

Reply from Business

Jason, Thank you for the awesome review. You took time out of your day to let people know what to expect from Dale's Service Center and that is amazing! You need us for anything else on the Odyssey feel free to call. Cheers! -Chad Jacks

Kyle Sager
Google review 11/3/2018

My truck was running horribly so I took it into a local shop they told me it was bad head gaskets, a 1800$ job. I couldn’t afford that so I took my truck and was contemplating scrapping it to get a cheap vehicle. Then I read all the positive reviews for Dales and took my truck over there. From the second I walked in I knew I was in the right place. They got my truck in quick and sent me a WONFERFUL app that shows your everything on your vehicle that needs fixed and in order of importance. The transparency they provide and the honesty to only fix what is absolutely needed is great for a young guy on a budget. In the end they found out it wasn’t my head gaskets and got my truck running great for a Fraction of the price of the other shop. I’ve been to tons of shops from small shops to big national shops like mieneke and these guys are hands down the most friendly, honest, professional shop I have used. As long as I live in the qc I will be using these guys.

Reply from Business

Kyle thank you so much for this awesome review. You put this into great detail and to tell everyone about your great experience with us is wonderful. I’m excited as you that it was not a head gasket issue and the Ranger can keep going strong. Cheers! -Chad Jacks

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