Reviews

Erin H
Google review 4/8/2019

Reply from Business

Thanks for the kind review. Hope that 2013 Ford Fusion noise is still gone and all is good. -Chad Jacks

Joseph D'Cruz
Google review 3/26/2019

First time reaching out to this auto repair shop, disappointing experience, they gave me the run around in scheduling an appointment, obvious they didn't want to work on the vehicle or were too busy.

Reply from Business

Joe, it was great talking to you the other day. Again, I'm sorry for your experience with our schedule and you not being able to come in. I hope you give us another opportunity in the future. Thanks-Tim Shaffer

Robert White
Google review 3/14/2019

Excellent service and very honest. I’ve taken my car here twice and they have been extremely fair and thorough both times. It’s hard to find an honest and reliable mechanic - Dale’s gives you both!

Reply from Business

Thank you Robert, Those words mean everything to us. Glad you have found a great place to bring your 2013 Honda Civic in for service and/or repairs. -Chad Jacks

John Berry
Google review 2/27/2019

Reply from Business

Thank you John for your business and your faith in us. I'm glad we could help you with your tune-up and road trip inspection Glad the Lincoln MKZ is running like a top. -Chad Jacks

Ashlyn Rulis
Google review 2/18/2019

Very friendly staff and solved my problem quickly. Highly recommend!

Reply from Business

Ashlyn, thank you for the great review. Any time that Buick Lacrosse needs service we got your back. Thank you -Chad Jacks

Dawn .Wooten
Google review 2/18/2019

Very friendly staff, over and beyond accommodations to get you back home/work, then back to your finished car when completed. Very reasonable prices. Great home town, neighborhood atmosphere that is very hard to find in this day and age.

Reply from Business

Thank you for the great review. -Chad Jacks

Nathan
Website review 2/6/2019

Great, speedy service with excellent transparency on vehicle condition. For me, it helps budget for those maintenance fixes your vehicle will inevitably need. Very happy with the experience!

Medicine Woman
Google review 2/6/2019

Reply from Business

Thanks for the five-star rating. -Chad Jacks

Liz Brown
Google review 2/2/2019

Dale's has been one of the best auto shops I've ever used. I took my car to them earlier this year for brakes and was pleased to receive a text with a full review of the inspection of my car. When Chad called to discuss my cars needs, he was very thorough and was very understanding about needing to work within my budget. He never pushed work on me or tried to talk me into doing more than I could afford. When there was a misunderstanding with a part at their supplier, they were honest with me and explained everything. When my husband came home and told me his radiator was leaking, I immediately told him to call Dale's. They were able to work his car in on short notice. They were able to get his repairs done quickly and were wonderful to work with. I stopped in to pick up my husband car and they even knew who I was. Not every shop takes the time to connect accounts and people. They often have loaners available and when they don't, they are more than happy to take time to drive you where you need to go. Dale's has quickly made their way to our preferred mechanic spot.

Reply from Business

Liz, WOW! thank you! this is a review. I'm so proud of the staff and the service we provide to our customers. This put a smile on everyone's face today. Thank you Liz. -Chad Jacks

Robert Zollo
Facebook review 1/30/2019

Great job and great price. I'll be back …. 10 stars **********

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