Google review 2/6/2019Thanks for the five-star rating. -Chad Jacks
Google review 2/2/2019Dale's has been one of the best auto shops I've ever used. I took my car to them earlier this year for brakes and was pleased to receive a text with a full review of the inspection of my car. When Chad called to discuss my cars needs, he was very thorough and was very understanding about needing to work within my budget. He never pushed work on me or tried to talk me into doing more than I could afford. When there was a misunderstanding with a part at their supplier, they were honest with me and explained everything. When my husband came home and told me his radiator was leaking, I immediately told him to call Dale's. They were able to work his car in on short notice. They were able to get his repairs done quickly and were wonderful to work with. I stopped in to pick up my husband car and they even knew who I was. Not every shop takes the time to connect accounts and people. They often have loaners available and when they don't, they are more than happy to take time to drive you where you need to go. Dale's has quickly made their way to our preferred mechanic spot.
Liz, WOW! thank you! this is a review. I'm so proud of the staff and the service we provide to our customers. This put a smile on everyone's face today. Thank you Liz. -Chad Jacks
Facebook review 1/30/2019Great job and great price. I'll be back …. 10 stars **********
Google review 1/28/2019Honest, quality work, friendly and excellent customer service.
Jessica, Thank you for the great review. Hope all is good with your Honda Civic. Look forward to working with you in the future. -Chad Jacks
Google review 1/28/2019Was having issues with the extreme cold temps trying to find a place to get air in my tires. Chad said bring it on in! Here I had nails in my tires and it was on Friday! Chad fixed it right way and the price was right! Staff was nice and friendly!
Joey, thank for the great 5 star review. I'm so happy we got the tires on the Explorer up and holding air again. -Chad Jacks.
Google review 1/25/2019We have always received prompt and excellent service from the staff at Dale's. We won't take our cars anywhere else!
Thank you Nicole. We are honored to help maintain your Honda. -Chad Jacks
Google review 1/25/2019Thanks for the 5 star review Nathan. I hope that tires all good. Any problems you get back to me. -Chad Jacks
Google review 1/17/2019Took advantage of me one time but never again
Good evening Scott. I don't have any records of seeing your vehicle in my shop unless it is under a different name? However I'm truly sorry for your bad experience and I would like to improve any way I can. It is not our intention to take advantage of anyone. I would really like an opportunity to remedy the situation if possible. Please call me 563 388 9363. Thank you- Tim Shaffer, Owner Dale's Service Center
Google review 1/11/2019Dale's Service Center was able to get my daughter's car in to check for an oil leak prior to her heading back to college. They did a full inspection on her car and found a serious issue with her brake line. Thankfully, the oil leak was something that didn't need addressed right away. They were able to fix her brake line in a timely manner. Chad went over all of the items they found during the inspection and helped me prioritize the most important items to address in the future. He was not pushy with insisting I had to take care of any of it which was greatly appreciated. Everyone at Dale's was friendly and helped take care of my daughter's car.
Thank you Angie. Safety is very important to us as it is to you. glad we got the Jeep Grand Cherokee in working order.
Google review 1/7/2019Great service. Took pictures and went over with me everything that needed done befor doing it. My car runs much better now😁
Milekat39 Thank you. I'm glad to hear your vehicle is running much better now. Look forward to working with you in the future. -Chad Jacks
