Reviews

I highly recommend Dale’s for everything. They go over and above to get you back in your vehicle.

When the dealership would not deal with our truck that is only 2 years old, Dale's went way over the top to get us back to where we began. I started going to Dale's 32 years ago and will not go anywhere else. Tiff rocks as well. Love her customer service. Well over the top.

I recently had routine service at Dale's...oil and differential fluid change, tire rotation and safety check. The online report that was sent afterwards was excellent. It included recommendations as well as pictures documenting any findings. It also included optional informational videos. Staff was very friendly. The only negative was the service took the better part of 8 hours, which no one warned me about. The owner did apologize and gave me an explanation when I mentioned this in a followup email he sent. As I was impressed by the staff as well as the report, I will be returning to Dale's the next time I need service. Good people can be hard to find, especially when it comes to servicing your car. Well, I went back to Dale's 6 months later with my other car because my Honda Fit was making a rather loud whining noise that wasn't there before. They took care of it the next day and I couldn't be more satisfied. Again, the documentation of the problem, with photos, was outstanding. I really appreciate their attention to detail. Chad Jacks, as well as everyone else, is great to work with. Just the same, I'm hoping not to see them again real soon. ; )

A few months back I took my Nissan there to get the breaks and rotors done. They got the car in the next morning, did a safety inspection and were very honest and they had it done by that afternoon even though they seemed pretty busy! I was impressed with their service so I took my impala there as well. I love that they send you their inspection reports and it includes pictures so you know they’re honest. Their warranty is great as well not many places offer that. I Will always recommend them and won’t go anywhere else for my car services!

We took our car there to get breaks and rotors done. He was very professional looked over our car and told additional things that were needing to be fixed. They sent me a full detailed report with pictures that I can view online. & the service was fast & great very up front with all the information and we will definitely be returning customers. Definitely recommend to anybody

The loaner car smelled bad, it was dirty and I didn't think it was going to get me home. It wouldn't go when stepped on the gas on the highway. Also the 'service engine soon" light came on. Even though I returned it with a full tank of gas, it had 3/4 of a tank when I got it. Also they charged me $113 to put 2 unbroken pieces back together.

Had two vehicles looked at there. One we knew was lost, the other we knew would be spending some money on. It was expensive work not because of their price, but because of the work being done. They gave us a loaner vehicle I literally tried buying from them because my car was lost and the loaner was a healthy car. Word of mouth goes a long way and this is a recommended shop.

As always, very pleased with our service. Fast quality repair of my wife’s car. Highly recommend.