Amazing service. Incredibly thorough service inspection. Awesome prices. Honest to a fault. Won’t take my vehicle anywhere else after my experience there recently. Also amazing communication emails with pictures and explanations daily. Outstanding !!!
Google review 4/30/2024Charged nearly 200 to diagnose 1 thing and then wanted another to 200 to diagnose one of the codes that were shown.
Paul, Thank you for your feedback. I’m sorry to hear you were dissatisfied with our diagnostic charges. We strive to be transparent about our pricing and provide detailed information on the costs involved. Our goal is to ensure that every issue is thoroughly assessed to avoid any further complications. I’d love the opportunity to discuss this further and see how we can address your concerns. Please feel free to reach out to us directly at 563 388 9363, and we’ll work to find a solution that meets your needs. Thank you for bringing this to our attention.
Google review 4/29/2024Lee- Thank you for the 5 stars and thank you for your trust and faith in us over the years. We really appreciate your patronage! - Dale's Service Center
Google review 4/27/2024Cris- Thank you for the 5 star review! We were glad to help out with your purchase of your Chrysler Town and Country Van! -Dale's
Google review 4/23/2024Dale’s is the place to get all of your car needs done. They did awesome with my van, and all of its issues within a few days. Letting me use a loaner vehicle was the icing on the cake. Thank you!
Joshua- Thank you for the kind words and thank you for the great review! Our Free Loaner cars really help our customers out! We appreciate your patronage over the years! -Dale's
Google review 4/19/2024They were very courteous and prompt. They answered all of my questions and gave me a cost breakdown of everything, and told me the essential things versus optional things.
Ariel- Thank you for bringing your Kia Soul in and the great review. We are here for you when you need something. - Dale's
Google review 4/12/2024Genevieve- Thank you for the 5 star review and thank you for bringing your Chevy Malibu in for your Oil Service!- Dale's
Google review 4/12/2024Staff was very helpful, thorough inspection of repairs needed and received vehicle before projected date
Gary- Thank you for the great review! We hope the steering is working well on your Jeep Liberty! -Dale's
Google review 4/8/2024Was charge for a service which wasn’t able to be done, but the inspection was completed and the customer service was great.
Thank you for your feedback. I’m glad to hear you were satisfied with our customer service. I understand that having to deal with repair costs can be challenging, especially when unexpected. We strive to be transparent about our charges and what is needed to address vehicle issues. Please reach out to us as we have options and/or a payment plan that might better suit your situation. Your satisfaction is important to us, and we want to make sure we support you in any way we can.- Dale's
Google review 4/1/2024Good garage that isn’t going to rip you off or charge/do work for stuff you didn’t approve of beforehand. They communicate on estimated times, I was never left guessing. They are not the cheapest shop in town but they will do you right. They even provided me with a loaner car so I could continue to get to work easily with my car in the shop 😇 Jason was my favorite and most common contact but I have no doubts that the whole crew is great 😊 they even calmly handled me when I was distraught
Angel- What a great review! We really strive to be very transparent in all of the repairs we make. Jason has been a rockstar team player and we all appreciate you trusting us with repairs on your Honda Accord! -Dale's
