Google review 6/22/2025If you're reading this, you're probably need something fixed and trying to figure out if Dale’s Service Center is the real deal. Here's your answer: YES. My A/C went out, and I expected the usual hassle: chasing down updates, dealing with warranty reps, getting hit with surprise costs. But Dale’s handled everything—quickly, clearly, and with zero stress. They contacted my extended warranty company, filed the claim on my behalf, and got the repair approved without me having to lift a finger. That alone was a huge win. On top of that, the final bill was exactly what they said it would be—no games, no surprises, and they even applied a coupon without being reminded. That kind of integrity is rare. Throughout the process, I was kept in the loop. Jason and the team sent real-time updates and quotes through an easy-to-use digital system. I could review everything from my phone, approve services, and even see photos from the techs so you knew they where not making things up. It felt like how auto service should be in 2025. I also asked for a quote on routine maintenance—brake fluid, diff fluid, plugs, etc.—and they followed up quickly, broke everything down clearly, and let me decide with no pressure. This place just gets it. Friendly, honest, efficient, and professional from start to finish. If you’re anywhere near Davenport, Iowa and want a shop that treats you with respect and takes pride in doing things the right way, Dale’s is worth every penny.
Ryan, Wow! Thank you so much for taking the time to share your experience with Dale’s Service Center! We’re thrilled to hear that our team, especially Jason, made your A/C repair a stress-free process. Handling warranty claims and keeping you informed with clear, real-time updates is all part of our commitment to making auto service as seamless as possible in 2025. We truly appreciate your kind words about our transparency, integrity, and digital system—it means a lot to know these efforts stood out to you. Our goal is to provide honest, efficient, and professional service every time, and it’s rewarding to hear we hit the mark for you. Thanks again for choosing Dale’s and for recommending us to others in the Davenport, Iowa area. We look forward to serving you again! Best regards, Dale’s Service Center Team
Google review 5/28/2025Ended up stuck on the side of the road. Had car towed to Dale’s. Chad and everyone were friendly, fair and honest. If I lived in the area this would be my go to shop for all auto repairs!
C G, Thank you for the fantastic 5-star review! We’re so glad Chad and the team at Dale’s Service Center could turn a stressful roadside situation into a positive experience. Our commitment to friendly, fair, and honest service means the world to us, and we’re thrilled to hear it stood out to you. If you’re ever back in the Davenport, Iowa area, we’d love to be your go-to shop for all your auto repairs! Best regards, Dale’s
Google review 5/16/2025Thorough and professional.
Bob, Thank you for the 5-star review! We’re delighted to hear that you found our service thorough and professional for your Toyota Venza. At Dale’s Service Center, we strive to deliver top-quality care and clear communication to every customer in Davenport, Iowa. We truly appreciate your support and look forward to assisting you again! Best regards, Dale’s Service Center Team
Google review 4/8/2025Seem to be a great place.did great work!!! Got me in and out fast. Wished that were in Ohio.
Tony, thank you so much for the amazing review. It was a pleasure working with you. Take care. - Chad Jacks
Google review 3/30/2025Tim and Chad have taken great care of my cars and trucks for many years. I tried numerous Quad Cities auto repair shops prior to Dales but none compared to the level of service, expertise and professionalism found at Dales Service Center. Most highly recommended!
Jim it was a pleasure working together all these years. Enjoy your time out west. Take my friend. - Chad Jacks
As always I am extremely happy with the service from Dale’s. Everyone I deal with is extremely friendly and competent and work with me in the most up front and honest manner. I have never been dissatisfied in all the years I and previously my husband have been taking our cars to Dale’s.
The service was great. Very helpful. Friendly and thorough!
Google review 3/7/2025The Mechanics are always very helpful honest and knowledgeable!
Thank you for the 5-star review! We’re delighted to hear that our mechanics’ helpfulness, honesty, and expertise stood out to you. At Dale’s Service Center, we take pride in delivering top-notch auto service to the Davenport, Iowa community. We look forward to assisting you again! Best regards, Dale’s Service Center Team
Google review 3/7/2025Class act auto service. Talked with me all the way through my vehicle service. It is an old trucks and they were happy to discuss the must haves and what items have time to fix. I am happy with how the truck runs and the speed of their service. Highly recommend reaching out to them for your auto service needs.
Thank you for the great review James. We are thrilled to hear you had a wonderful experience with Dale's Service Center. We are here for your Ford F-350 or any other vehicle you may need service for in the future. - Dale's Service Center
Google review 2/21/2025The service crew members were all personable, knowledgeable, and went out of their way to help us. They were very sensitive to our circumstances and needs.
Thank you Rod. Hope you and the wife make it home safe and sound. Let us know if we can assist you any further. - Chad Jacks
