Google review 7/2/2020Good auto service to trusted
Thank You Vincen for the 5 Star Review - Chad Jacks
Very Kind and Understanding he said he’d get me out before i had to be to work and i was and they did what i needed and asked for perfectly i will be back there if i have anymore car issues!
Google review 6/25/2020I am new to the Quad Cities, and by family recommendation, I took my car to Dale's when my 2015 Chrysler 200 was having issues starting. It needed both a new battery and also new transmission fluid. Upon arrival, I was greeted with friendly faces, and given a step-by-step plan on how to resolve my issue. They were up front about their prices and fees so there were no surprises upon completion of the work. Along the way, they were very communicative. I received phone calls as the work was being done and after it was completed so there was no question about what was being done, and how it was going. They offer a loaner vehicle for those of us who don't have a second vehicle to drive, which was convenient as well. After I dropped off the loaner car, and picked up my own, I even FORGOT my phone charger in their car, and they kindly called me to let me know it was there. Overall, the service was SUPERIOR, and I would recommend them to anyone. Not only is the service great and affordable, but the people made all the difference. The FACES of Dale's are great to work with. PLEASE GO SEE THEM!
Janae we are more then humbled by your amazing review. Thank you for taking the time to write all of this out. We are thrilled we meet your expectations and look forward to helping you maintain a safe and reliable vehicle. - Chad Jacks
Google review 6/22/2020Thank you Amy for the 5 Star Review!
Google review 6/22/2020Thank you Janet for the 5 Star Review!
Google review 6/17/2020Thank you Larry for the 5 star Review!
Excellent service and care! Know their stuff.
Google review 6/8/2020Scott, Thank You for the 5 Star Review!
Google review 6/8/2020Went in for a diagnosis believed to be an issue on wheel bearings that I had done by them previously. Was told they were under warranty still and would be replaced for free. Ended up being told they didn’t know what it was but it wasn’t the wheel bearings. Left me a $100 bill for diagnosing nothing. Would not recommend unless you want to pay for nothing.
Sara, I'm sorry you were upset with the diagnosis on the wheel bearings and brakes. If your friend is unable to repair the brakes for you, we are here to help. Otherwise, like I said on the phone your wheel bearings are still under warranty if there is ever a problem with them.
Facebook review 6/7/2020Tim and his staff are top notch. After months of problems with my truck they were able to diagnose the problem that had a dealership stumped. That also had a loner available that kept me on the road till my truck was back in action. Excellent work
