Google review 7/19/2020I was very pleased with the service that I received and the complete check of the vehicle.
We called Dale’s on the way into the Quad-Cities from Madison late Thursday afternoon, to see if there was any way they could get us in the next day for an A/C repair. Johnny answered the phone and was so helpful! He assured me they would take a look at it first thing the next day. We could drop it off and they would do their best to have it fixed and us back on the road home Friday afternoon. Chad & Joe met us Friday morning to assess the issue. Joe was right on it. Chad was so professional. As a team, they were THE best auto service center I have encountered in the last 20 years. It was my Mom’s old ‘95 Chevy van and they had the A/C part fixed before noon on Friday. Stellar service, honest and knowledgeable staff! Plus just down right cool guys! 👍🏼 Thanks again, Eva & Susan
Google review 7/10/2020Unprofessional, rude, poor customer service. I wouldn’t recommend anyone in QC to do business with shop.
Bemo, I'm sorry we were unable to help you and work on your vehicle the way you wanted us to. If you ever need help in the future we are here. Thanks, Dale's
Google review 7/9/2020Prepurchase inspection on online purchase, very thorough. Great report.
Thank you for the great 5 star review. We are pleased that you found the digital inspection to be informative and to be able to help you in your decision to buy your next vehicle. - Chad Jacks
Google review 7/8/2020Thank you Pauline for the wonderful 5 star review. We are so happy we meet your expectations. You have a 3 year or 36,000 mile parts and labor warranty with us and we will always have a loaner vehicle for you even if it's as simple as an oil change. We will keep your Kia Sorento safe and reliable for years to come. - Chad Jacks
Google review 7/8/2020Dales’s was able to get me in timely and I trust their work.
Thank you Troy for the great review. Glad we could help keep your Chevy Impala safe and reliable as it should be. - Chad Jacks
I called about my engine light being on. Chad asked me to bring it in right away to have it checked. Was my thermostat stuck open. They cleared the code. I made an appointment for oil change tire rotation. I ended up having to have a new thermostat. Johnny was my advisor. He is fantastic. They even gave me a rental, which was greatly appreciated. I highly recommend Dale's. Very personable and friendly.
Google review 7/6/2020Thank You Cammeron for the 5 Star Review!
Google review 7/3/2020My car run grant next up tune up lol Ty
Jimmie we are so glade to hear your vehicle is up and running strong. Thank you for the great review. - Chad Jacks
