They are phenomenal. I have been going there for 8 years and have always been completely satisfied with their work. Courteous, helpful, and share full details, with photos of work that's needed.
Laura, Thank you for the 5 Star Review. Laura is a long time customer of ours and she's a pleasure to work with. Her Ford Explorer gets the royal treatment when Laura wants to get her maintenance and repairs done. Laura thank you. - Chad Jacks
Thank you Josh For the great 5 Star Review - Chad Jacks
Pricey but honest...
Aumahna- I'm sorry for your experience but I don't see that you have been into our shop before, I would love to hear more and see what we can do to improve. Give me a call 563 388 9363, Thanks, Tim
Always great service.
Bem thank you for the 5 Star Review! - Chad Jacks
This business is awesome! If I could have given 10 stars I would have done it. I was on my way to Kewanee and my car made a clunk noise and the wrench emblem showed on dash. I was scared. I turned around and went back to my apartment. I tried calling a couple of places and actually actually got blown off. I ended up calling Dale’s Service Center. The whole team was amazing. I ended leaving my car there. Guess what!! They gave me a loaner To use. They did a diagnostic check and printed me out what they found. Took all of this to dealership where car was purchased. The whole team was helpful, courteous, and professional. Never been there before and treated me like a queen!!!
I've been taking my car here for the past several years. The service is excellent and I am always happy with their service. The mechanics are 2nd to none!
Had to leave unexpectedly for 4 months due to COVID so my car was not in the best shape. It’s cool how they can send what they found in the inspection though email. I appreciate that they took their time to explain which issues would be best fixed soon or later! They always made sure that I knew what was happening with my car. Everyone was super friendly! My car has been running very well since I got it fixed. Definitely going to come back if I have any car problems in the future!
Thank you Adannah for the 5 Star Review and detailed experience with us. Love that the Mazda is running great for you. We can help keep it that way. Look forward to working with you again in the future. - Chad Jacks
Had to leave unexpectedly for 4 months due to COVID so my car was not in the best shape. It’s cool how they can send what they found in the inspection though email. I appreciate that they took their time to explain which issues would be best fixed soon or later! They always made sure that I knew what was happening with my car. Everyone was super friendly! My car has been running very well since I got it fixed. Definitely going to come back if I have any car problems in the future!
Always great service!
Thank you Diona for the 5 star review!
Well I could have not asked for a more courteous team. I said hello is Dail? Did know what else to say but he said no this is Johnny. You probably want to talk to Chad. I had been very frustrated for Having my vehicle out of service for over 2 weeks. So it was nice that I could get it in soon. Chad was very a thorough very honest, He kept me and tune at what was going on with prices Accenture a my guess that was nice because I don't have a shock at the very end.( Just to be funny I was shocked all the way through. Just joking) I am sure I will return. And I have already told other people about your garage thank you sincerely Diane
Thank you Diane for the wonderful review! I'm glad we could get your Ford Escape Hybrid battery issues resolved. Until next time Diane. - Chad Jacks

Google review
Yelp review 