Reviews

ken becker
Google review 9/13/2021

I was given an upfront estimate and advised later that there would be a small additional charge, based on evaluation. The work was completed quickly and there have been no problems. The staff was very courteous and professional. They even loaned me a diagnostic tool which enable me to correct problems with another vehicle. I highly recommend Dale's to anyone.

Reply from Business

Thank you Ken for giving us a 5 star review! At Dale’s we want to be transparent with customers. After all without you there is no Dale’s. Chad Jacks

Darren Pitra
Google review 9/13/2021

Chad and Johnny were great! Prompt, thorough, and courteous. I had requested a tire rotation and Chad told me I didn't need one because the tread on my tires were in the perfect configuration for the upcoming cold weather and ice season. I really appreciated that. I highly recommend!

Reply from Business

Darren, thank you for taking time to review and share your experience with Dale’s for others to check out. Cheers! Chad Jacks

Brian Gilbank
Google review 9/7/2021

I took my Chevy Traverse to Dale's Service Center to diagnose a problem with my SUV. They got me in quick and got me an answer quickly with what was wrong even though they had a couple technicians out.

Reply from Business

Thanks Brian for the 5 Star review. We are fully staffed now and ready to take on everyone’s automotive needs. Chad Jacks

Erin Flatley
Google review 9/7/2021

Very nice people. Also very timely with the repairs. Love how thorough they are checking to see what is wrong with the car.

Reply from Business

Thanks for sharing your experience with Dale’s for others to read Erin! We are thrilled we earned a 5 star review from you. Chad Jacks

Mike Hurd
Facebook review 9/5/2021

Took my car in for just an oil change and was surprised they did a full inspection. I knew it had some issues, but now I know exactly what they are and how much it will cost. Thanks guys!

Echo Amos
Google review 9/3/2021

Our turn signal fell of randomly on the highway and they helped us find the part at another place and installed it in the same day. Great quick service, very helpful and friendly

Reply from Business

Echo- we were glad to help with your turn signal and get you back on the road! Thank you for the 5 star review! -Dale's

Jason Wang
Google review 9/3/2021

While driving to a friend's wedding, out driver side signal light flew off on the highway. We needed to get it fixed quickly and Dales Auto was able not only to direct us to find the specific part, but fix it immediately for no charge. Truly some of the best service I've ever received. So kind, thoughtful, and helpful!

Reply from Business

Jason- I'm glad we could help with your light! Happy trails- Dale's

Michelle Laake
Google review 9/2/2021

Visited Dale's for the first time and will be coming back for repairs for sure! Great people. Upfront with needed work, prices and timing. Thanks for doing a great job!

Reply from Business

Michelle- thank you for the great review! We were glad to help out with the suspension repairs on your Honda Pilot! -Dale's

chris hafner
Google review 8/30/2021

My 2014 Escape with 46,000 miles came up with “transmission fault, fix now” message. I took it to the dealer and set up an appointment with Dale’s for a 2nd opinion. The dealership was not acting fairly about the problem. Dales went above and beyond to get me a $2000 warranty credit from when I had the transmission flushed (at the dealer). They also gave me a loaner car. Dale’s is the only place I’ll go to for any car maintenance or repairs. I highly recommend Dale’s!

Reply from Business

Chris- thank you for the wonderful 5 star review! We were glad to help with your transmission concern on your Ford Escape. Also, thanks again for your patience throughout the whole process!

Chris Hafner
Facebook review 8/29/2021

My 2014 Escape with 46,000 miles came up with “transmission fault, fix now” message. I took it to the dealer and set up an appointment with Dale’s for a 2nd opinion. The dealership was not acting fairly about the problem. Dales went above and beyond to get me a $2000 warranty credit from when I had the transmission flushed (at the dealer). They also gave me a loaner car to us which I was so grateful for since it took a week for the warranty claim to go through and another 2 weeks for parts. Dale’s is the only place I’ll go to for any car maintenance or repairs. I highly recommend Dale’s!

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