Google review 7/29/2022Andrew does an amazing job working on our vehicle. He's clean, timely and honest. I wouldn't take my car anywhere else.
Thank you Carrie so much for the 5 Star review. We love Andrew too. He is one dedicated hard working individual that goes that extra mile. - Chad Jacks
Google review 7/29/2022Friendly, knowledgable and helpful staff.
Thank you Mark for the 5 Star review. We are please we could meet your expectations. - Chad Jacks
Google review 7/27/2022Very overpriced and dishonest in my experience. Tried to charge me $1600 to replace a driveshaft on a Jeep that I did for $135 in 30 min. Also tried to charge my sister $1600 to replace camshaft sensors on a Nissan that I ended up fixing for $120 in 20 min. Will charge you $175 just to “diagnose” (i.e.,read codes). They said they needed to remove intake to access sensors, but you can reach them both from the back without taking any engine parts off. Safe to say I’m not taking any more vehicles to them, and I won’t be recommending Dale’s Auto to anyone.
Jimmy, thank you for taking time to put a review out, thank you for taking my call and having a very civil professional conversation about the review. Most people won’t answer or return the call to even have a conversation like we did. That says a lot about the kind of person you are and I thank you for that.I apologize that we are not a good fit for you at Dale’s but we are always thankful to customers like you that give us feedback to improve upon our customer service. - Chad Jacks
Google review 7/26/2022Paid 170$ for them to tell me what was wrong with the vehicle then told me it was going to be 1600$ to fix the problem and said that 170$ wouldn’t go towards the bill for repairs
Thank you for taking the time to give us feedback Stephen. I spoke with your fiance brother Jimmy about the experience you had with us. Sorry we are not a good fit for you. - Chad Jacks
Google review 7/25/2022Excellent service, quick response, fair pricing. Was very pleased with the professionalism.
Jimmy, thank you for the 5 Star review and taking the time to share your experience with us and others. - Chad Jacks
Excellent service, quick response, fair pricing. Was very pleased with the professionalism.
Google review 7/22/2022Dale's auto shop has to one the best places I've ever gone to to get a repair done. I came in having car troubles. I came out 3 days later with absolutely terrific customer service along with a great job well done on my vehicle!
Wow, thank you Xavior for a great 5 Star review and the kind words. - Chad Jacks
Google review 7/18/2022The best auto repair shop in the entire quad cities. I brought them my 2011 Acura TSX with a weird issue of power steering randomly stops working and sometimes turning the car itself. No one could figure out exact problem but Dale's came up with a cost-effective solution to resolve the issue and they even give you a loaner!! I have never been to a more professional and honest repair shop. Glad to come across them who help their clients with integrity and compassion. Thanks for helping me out.
Love this Abdul. Thank you for taking the time to share your experience with Dale’s and giving us a 5 star review. - Chad Jacks
Google review 7/5/2022The team at Dale’s was fantastic! Super polite and professional at all times. I am not from the area and my car was not drivable. They helped me arrange a tow and promptly fixed the problem as promised! If I lived in The QC they would be my preference for sure!
Great to hear back from you Mary! I'm so glad that you had a successful trip and we were able to help out in getting you back on the road. We have the best techs and we are honored to get a review like this from you. Safe travels Mary - Dale's Service Center
Google review 6/30/2022Great people great service fast and efficient
Thank you Xavier!
