Reviews

Abdul Rehmani
Google review 7/18/2022

The best auto repair shop in the entire quad cities. I brought them my 2011 Acura TSX with a weird issue of power steering randomly stops working and sometimes turning the car itself. No one could figure out exact problem but Dale's came up with a cost-effective solution to resolve the issue and they even give you a loaner!! I have never been to a more professional and honest repair shop. Glad to come across them who help their clients with integrity and compassion. Thanks for helping me out.

Reply from Business

Love this Abdul. Thank you for taking the time to share your experience with Dale’s and giving us a 5 star review. - Chad Jacks

Mary Downes
Google review 7/5/2022

The team at Dale’s was fantastic! Super polite and professional at all times. I am not from the area and my car was not drivable. They helped me arrange a tow and promptly fixed the problem as promised! If I lived in The QC they would be my preference for sure!

Reply from Business

Great to hear back from you Mary! I'm so glad that you had a successful trip and we were able to help out in getting you back on the road. We have the best techs and we are honored to get a review like this from you. Safe travels Mary - Dale's Service Center

Xavier K
Google review 6/30/2022

Great people great service fast and efficient

Reply from Business

Thank you Xavier!

Janea Manning
Google review 6/29/2022

If I could give this place 10 stars, I would! I had brought my new car in as there was many things wrong with it, and Jonny and his crew fixed it up like brand new. Their service is amazing! Very kind and passionate people. I will definitely be going back soon, and thank you guys for fixing my car and being so awesome! I will be coming back.

Reply from Business

YES! Thank you Janea. We are so happy to get this kind of review. We are so glad we could meet your expectations. We look forward to working with you in the future and are here for your vehicle needs. - Dale's

Matthew Lawson
Google review 6/29/2022

We loved that they did a thorough job inspecting all aspects of our car. They took pictures, explained issues, and gave recommendations on repairs. Amazing customer service! Would highly recommend!

Reply from Business

Hey nice review Matthew. We thrilled you found value in the digital inspections we provide our customer. We look forward to working with you in the future. - Dale's Service Center

Ted Ketelsen
Google review 6/27/2022

Reply from Business

Thank you for the 5 STAR Review Ted. - Dale's Service Center

Carrie Urda
Facebook review 6/26/2022

The service is great and never have hassles.

Shelly P
Google review 6/21/2022

What a crock! Technician stated my newer tires were cracked and dry rotted, then was fed a line about tires sold by Walmart are cheap while the tires they stock are premium.

Reply from Business

Hello Shelly, Chad at Dale's Service Center I believe you are reviewing the wrong repair shop, I do not have record that you have been in. Please call me at shop number 563-388-9363

Andrea Kimball
Google review 6/21/2022

Reply from Business

Andrea- We appreciate you bringing in your Ford Focus for brake work and really appreciate your 5 star review!! Let us know if there are anymore dash lights coming on!- Thank you!

Christopher Neuendorf
Google review 6/10/2022

These guys are excellent. They saved me from what could easily have been a real disaster. After getting my oil changed at Smart Hyundai 1500 miles ago, I was shocked to find that I had no oil. When I went to add oil, I found that the oil filler cap was stripped and could not be removed. I couldn't get in anywhere else, but Dale's got me in that afternoon. They were able to get the cap off, replaced it with a better one, filled my oil, verified that there had been no damage done to the engine, and did a general complimentary inspection. They were pleasant to talk with and explained everything thoroughly. At the end of it all (less than two hours), they charged me a pittance for the replacement cap (no other charges at all!) and had me back on the road. I couldn't believe their generosity and kindness. They knew I'll be leaving the state soon, so they weren't even trying to earn future business from me. Just good people who treated me with honesty and compassion. I can't recommend this place highly enough!

Reply from Business

Christopher- It was a pleasure to work on you Hyundai Sonata and Thank you for the 5 star review!

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