Google review 8/4/2022Great guys, very clear about the work they would do, didn't try to push me into paying for the things I could do myself, and got the job done quickly and to my satisfaction.
Thank you Shane for the great 5 Star review and sharing your experience with us and others. We are here when you need us. - Dale’s
Google review 8/2/2022Thank you Dave for the Review. It's been a pleasure working with you all these past years. Stay safe. - Dale's
Google review 8/1/2022I have been going there for awhile now, my mom's car wasn't acting right, called them and they came and picked it up, checked it out, found the problem, kept us informed about what was going on. When it was finished they delivered it to us. They are very friendly and keep you informed.
Thank you for the 5 Star review. We love we could accommodate the drop off for you. We know it's not always easy when you have a vehicle down and trying to coordinate rides. Take care. - Chad Jacks
Google review 7/29/2022Andrew does an amazing job working on our vehicle. He's clean, timely and honest. I wouldn't take my car anywhere else.
Thank you Carrie so much for the 5 Star review. We love Andrew too. He is one dedicated hard working individual that goes that extra mile. - Chad Jacks
Google review 7/29/2022Friendly, knowledgable and helpful staff.
Thank you Mark for the 5 Star review. We are please we could meet your expectations. - Chad Jacks
Google review 7/27/2022Very overpriced and dishonest in my experience. Tried to charge me $1600 to replace a driveshaft on a Jeep that I did for $135 in 30 min. Also tried to charge my sister $1600 to replace camshaft sensors on a Nissan that I ended up fixing for $120 in 20 min. Will charge you $175 just to “diagnose” (i.e.,read codes). They said they needed to remove intake to access sensors, but you can reach them both from the back without taking any engine parts off. Safe to say I’m not taking any more vehicles to them, and I won’t be recommending Dale’s Auto to anyone.
Jimmy, thank you for taking time to put a review out, thank you for taking my call and having a very civil professional conversation about the review. Most people won’t answer or return the call to even have a conversation like we did. That says a lot about the kind of person you are and I thank you for that.I apologize that we are not a good fit for you at Dale’s but we are always thankful to customers like you that give us feedback to improve upon our customer service. - Chad Jacks
Google review 7/26/2022Paid 170$ for them to tell me what was wrong with the vehicle then told me it was going to be 1600$ to fix the problem and said that 170$ wouldn’t go towards the bill for repairs
Thank you for taking the time to give us feedback Stephen. I spoke with your fiance brother Jimmy about the experience you had with us. Sorry we are not a good fit for you. - Chad Jacks
Google review 7/25/2022Excellent service, quick response, fair pricing. Was very pleased with the professionalism.
Jimmy, thank you for the 5 Star review and taking the time to share your experience with us and others. - Chad Jacks
Excellent service, quick response, fair pricing. Was very pleased with the professionalism.
Google review 7/22/2022Dale's auto shop has to one the best places I've ever gone to to get a repair done. I came in having car troubles. I came out 3 days later with absolutely terrific customer service along with a great job well done on my vehicle!
Wow, thank you Xavior for a great 5 Star review and the kind words. - Chad Jacks
