Reviews

Kevin
Google review 2/10/2023

Absolutely fantastic customer service and professionalism. They were able to get my son's car in the next day and made sure it was safe for him to drive. Johnny is very kind and professional and wanted to make sure the car was safe for him. My son is away for college so we weren't able to help him and the care they showed meant a lot to me and my wife. Will definitely be a return customer.

Reply from Business

Thank you Kevin for trying us out and leaving a great review. Johnny is a great fit here at Dale's he goes the extra mile. If your son needs us or if you have any questions please feel free to give us a call. - Dale's Service Center.

Cjbloom28
Google review 2/6/2023

The team was very communicative and answered all my questions. There were a lot of good and easy to understand pictures that helped me make up my decision of what needed to be done.

Reply from Business

Cjbloom28 Thank you for taking the time to write us a review and share it with us and others. We truly want to be transparent with all of our customers and let you know what order/priority maintenance and repairs should be done. We look forward to working with you in the future. - Dale's Service Center

Richard Wells
Google review 1/27/2023

The service was excellent! Chad was able to fit me in to do a pre-purchase inspection. He and the Dales auto center team were quick and efficient and professionally certified. They worked well with the dealership to get it done and gave me the comfort I needed to purchase the vehicle remotely. 100% Recommend them!

Reply from Business

Thank you Rich for sharing your experience with us and others. That's great Chad and the rest of the staff at Dale's could take care of that inspection for you. It's scary not knowing what you are buying from a used car lot or private seller. This helps customers know they are not buying someone else's headache. We don't enjoy telling someone they are looking at high dollar repairs but having digital pictures and videos we feel paints a good picture and allows that buyer to have the knowledge to walk away from what may cost them thousands. - Dale's Service Center

William Hale
Google review 1/25/2023

Replace shocks and struts, car handles like new. Very happy with the quality of the work.

Reply from Business

Thank you William for sharing your experience with us and others. We are happy you are pleased with the quality, warranty and service. We can keep both your Jeep Wrangler and Chevy Blazer running good for years to come. - Dale's Service Center

William Hale
Website review 1/24/2023

They did excellent work, going above and beyond what was needed. There was no upselling and they give a 3 year warranty on their work. It's nice to have a trustworthy mechanic.

B K
Google review 1/16/2023

I love you Dale's Service Center! I don't think I'll ever call another service center. The price is right and the staff was top notch! I called late afternoon because a rodent chewed through some engine wires, and the guys had my vehicle done in less than 24hours. Including a full on inspection with pictures. When I dropped off my vehicle the staff already had a loaner vehicle ready for me, free of charge..who does that?!!!

Reply from Business

B K, Thank you for a great detailed review. Yes we see too many vehicle that rodents have gotten into and made a mess of the wires in the engine compartment. Dale's techs are extremely good and finding these and making the repairs. So glad we could get you straight in and back on the road. Cheers! - Dale's Service Center

Denine Binford
Google review 1/16/2023

Highly professional respectful crew. It feels good to have someone speak to you respectfully and really explain things you don’t understand. Giving you a trusting vibe. And the care they put into your vehicle then stand by their work. I can Only speak for myself so here it is, I will always get my auto care from them I just don’t want anyone else to work on my car.

Reply from Business

Denine, thank you for a great review and sharing it with us and others. We are at a loss of words when you say you don't want anyone but Dale's to work on your Nissan Sentra. It really humbles us and makes us feel like we are communicating and on the same page with the customer. - Dale's Service Center

Lucy K
Google review 1/8/2023

Very happy with the services provided by Dale’s! They were thorough and up front with what needed work and cost. Great communication and very pleasant staff right down to the guys who drove me home and picked me up when work was complete! They say people make the difference — this is certainly true at Dale’s Service Center!

Reply from Business

Thanks Lucy for sharing and giving us a 5 Star Review. Yes we can shuttle customers home to work or school. A lot of people don't know that plus we have free loaner vehicle if the customer is over 21 years of age has a valid driver's license and proof of insurance. - Dale's Service Center

Kim
Website review 1/1/2023

Performed and oil change and tire rotation for my vehicle. Communication was good and responsive to questions. Will use again for other services also.

John Caskey
Google review 12/26/2022

Brought my car in for an alignment. They did a great job! Have used them before and find their work to be top-notch. Prices are reasonable the guys at the counter were very helpful. They even took the time to text me to make sure I was happy and had any questions. Would recommend them.

Reply from Business

Thank you for allowing us to perform an alignment on your Ford Escape. No better way to keep your tires lasting longer than performing an alignment. - Dale's Service Center

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