Reviews

Sandra Cameron
Google review 9/28/2023

Good work .very courteous.

Reply from Business

Sandra- Thank you for the kind words and the 5 star review and thank you for bringing your Hyundai Accent in for service this year. We work very hard to have the best customer service around!- Dale's

Thomas Ragusi
Google review 9/22/2023

Understood what my problem was and solve the issue very professional love these guys

Reply from Business

Thomas- Thank you for the awesome 5 star review! - Dale's

Jonathan Ruden
Google review 9/8/2023

They were very polite and straightforward. Easy to work with and I clearly understood what was going on. They keep great files and will replace items while under warranty which saved me some money. Would take my car here again.

Reply from Business

Jonathan- Thank you for the kind words and the awesome review! It's a pleasure to work on your Mazda 6 and I am glad we could help out with the extended warranty! - Dale's

Dieter Bubbles
Website review 9/1/2023

I am sure they are a great auto mechanic to go to for many of the locals, but it isn't worth going if you just bought a used car and not ready to spend thousands on a mechanic bill. A great place to spend your hard earned cash if you have money and have plenty of it to burn. Almost 3000 to repair my steering pump and tie rod while the guy doesn't make any eye contact with me while telling me how much it'll all cost on their computer screen you can't see. They have financial plans available if you can't pay all up front, but it all depends on your working class, trust within yourself and remembering where you are if you are able to or not. Maybe everything is premium, brand new and would take days to get it out of the shop by the expert staff to ensure it was done right and tested so your vehicle is safe for the road. However, this place is just out of my price range as many are having hard times with money at the moment. Maybe I would go back for an oil change if it didn't cost almost 200 to do. If you are short on funds, have a vehicle that you don't expect to have for very long and want service done quick at that moment, this is not the mechanic to go to, but if you have no where else to turn to and have the money to do so, get service done there then. Never forget though, the best way to get your car fixed is to learn to do it yourself if you are confident enough to do so. -UPDATE: Decided to give this place another shot. It is still expensive, but those I've talked to recommended I go back and try again with repairs I am unable to do myself. Brought it in today, received an estimate going over the charges for the repairs I need done. Decent with financial solutions while registering with Snap Finance. If the repairs take longer than expected, they offer a loaner vehicle upon request. It is free as long as you keep the car clean and the fuel topped off when bringing it back. I shall continue editing this review once my car is fixed and back with me.

Rebecca Park
Google review 9/1/2023

Extremely responsive and respectful !!! Very honest !!! Decent price 👍. I'm glad I found Dales Service Shop !!! Keep up the great work.

Reply from Business

Rebecca- Thank you for the awesome 5 star review and the kind words. We believe we have the best team in auto repair in the QC area. Everyone on the team cares about the work we do. It was a pleasure to help out with your Chevy truck!- Dale's

Brandon Wood
Google review 8/28/2023

Cost was a bit higher than I had hoped, but they did an excellent job and were very thorough. Communication was also very good

Reply from Business

Brandon, thank you for the excellent 5 Star review! It was a pleasure for us to help you out on that thermostat on your Toyota Camry. Reach out if you need anything else. -Dale's

J
Google review 8/28/2023

Quick, easy and a streamlined procedure. I really enjoyed the ease of requesting the car work to be done and the thoroughness of the process. Not being a car guy myself it really allowed me to understand what was taking place so I was left with no uncertainty. I will definitely be back.

Reply from Business

J- Thank you for the kind words and the awesome review! We are here for you when you need us! -Dale's

Marie Perkins
Google review 8/26/2023

Reply from Business

Marie- Thank you for the opportunity to work on your Chevy Malibu and thank you for the 4 star review! - Dale's

M Y
Google review 8/21/2023

The team was very knowledgeable and accommodating. Service offered was professional, timely and they even went beyond inspecting if my vehicle had any other issues unrelated to the problem I had. I would definitely recommend them to anyone.

Reply from Business

Thank you for the awesome review and the kind words. We do our best to make auto repair as convenient and easy as possible. - Dale's

Doyle Massey
Google review 8/21/2023

The employees are outstanding and extremely helpful! Your mechanics are both thorough and efficient.

Reply from Business

Doyle, Thank you for the 5 star review! Thank you for bringing the Nissan Maxima into us and we were glad to help get your daughter on the road to college!

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