Blog Archives - April 2016

Why do my brakes squeak? Often time we get a call like this and we bring the vehicle into the shop for a brake inspection. Some of the times the squeal noise is coming from the warning clips on the brake pads alerting the driver that "Hey, it's time for that brake job!" Sometimes they are squeaking because the brake shoes on the rear are out of adjustment. A simple clean and adjust of the rear brake shoes could help eliminate that nails on a chalk board noise. Also, sometimes humidity and moisture cause that crazy noise.
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"Stop and smell the Roses" Recently a few customers have come in with complaints of a "weird smell or foul odor when their vehicle is warmed up." Sometimes a foul smell can be a big deal and sometimes not. After inspecting the vehicles we found 2 different issues. In picture above a gentleman ran over a plastic grocery bag and in time it will burn completely off. In most cases this is not a big deal. The picture below shows a bad axle in which the seal and boot has blown out and it (literally) puked the grease onto the hot exhaust.
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Recently we had a gentleman come into our shop because he could not get his cell phone charger to work. "It just stopped working and I even tried a new cell phone charger." After a 'professional inspection' of the power outlet, ie try my own charger from my own cell phone, we determined the customer is absolutely right, it's not the charger cable. After a little more testing we determined that the fuse was good but still no power to the outlet. After a little head scratching and more conversation with the customer we learned earlier in the day he jump started his tractor and maybe ever since then it stopped working?
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Often times we have customers that assume or were told they need to go back to the dealership have their vehicle repaired because they have a warranty. Some customers are confused between an aftermarket and factory warranty. To clarify, a factory warranty is the warranty most manufacturers offer when you purchase a new vehicle. For instance, GM may give a 3 year, 36,000 mile warranty when you purchase that new Impala. An 'after market warranty' is an extra warranty to cover repairs when the factory warranty expires. For example, you may be offered to purchase an additional warranty on that same Impala when the odometer hits 36,001 miles.
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Often times we are asked "do you think it's worth fixing?" When customers run into high repair costs on high mileage vehicles sometimes they are in for a tough decision. For the most part, every decision is unique to its own situation. We understand when you're tired of pouring money into your aging machine. Here are a couple of tips to aid your decision whether or not to trade in 'Ole Sweetie.' 1) A newer used car may not mean you will visit us less. Do your homework on the vehicle you wish to purchase. Road test a few different models.
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Before you hit the road in the family Truckster here are a couple of quick tips to make she is ready for the road: 1) Checking tire pressure (especially in the summer) is very important- make sure all (5) tires are set to the pressure recommended on the drivers jam door sticker. Yep, I said 5 tires, make sure to check that spare tire in the trunk or on the underside of your vehicle. It's no fun finding out the hard way that your spare tire is low...
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Today I went on a road test with a great customer because he was hearing an "intermittent weird noise while turning left" in the front of his SUV. Since he stated the noise does not occur all the time, I thought it would be best to go on a quick road test with him before we inspect further. Right away I thought I heard it, there was a clanging noise coming from the rear end. "Nope, that's not it. My wife left a frying pan with a lid on it in the back seat," he said.
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